Clear information for every purchase
Policies & Terms
Learn about shopping with Marco Polo Rugs, arranging rug care, and how we handle your information. These policies are available before you place an order or request a service.
Returns & Exchanges
All sales are final. Exchanges are available within one week.
Read policy →Shipping & Pickup
Free standard shipping and padding with rug purchases, with tracking and showroom pickup options.
Read policy →Terms of Sale & Services
The terms for shopping, payment, rug care services, and use of the Marco Polo Rugs website.
Read policy →Privacy Policy
How we handle customer information, payments, website storage, and service communications.
Read policy →Contact Marco Polo Rugs
For questions about an order, service, exchange, or privacy request, contact our showroom. Please include your order or invoice number when available.
703-461-0207
marcopolorugs@aol.com
3260 DUKE ST
ALEXANDRIA, VA 22314